Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of King Shoppin (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kingshoppin.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@kingshoppin.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@kingshoppin.com
Order was shipped and arrived very fast but unfortunately it was damaged during the shipping. The store respond quickly and refunded me. Fair seller
Best cover glass ever. This is my second time ordering without the need to communicate with the store and would definitely order more. Fast shipping and i’m very satisfied !
Все дуже якісно запаковано,товар прийшов за 8 днів,якість скла дуже задоволена
תודה רבה למוכר מוצר טוב מאוד איכותי
Llegaron en perfecto estado se tardó casi el mes en llegar
Fast delivery, good quality, tip- the best effect is in a bright light the screen turns black even if the brightness is full… try it, in a dark room u will still see a little bit
Functional, but fragile. Cracked when laying in a pocket with another phone. The screen gets back when viewing from a 45 degree angle at a little less than maximum brightness. Due to its technology, lowers the maximum brightness.
Скло і справді приховує від оточуючих зацікавлених очей, тільки прийшли браковані. Замовляла 2. Гроші повернули) Замовлю ще раз тільки поспілкуюся з продавцем)
I have received by 18 day in Qatar I really think you so much for your service and low cost and good product
Замовленням задоволена, скло прибуло за 3 тижні. Все ціле.
Отличный товар подошел все ок спасибо продавцу к 13 про все хорошо
yes indeed it's doing its job, anti spy glass for my phone...thank you very mych dear store
На iPhone 11 село отлично. Учтите, что экран защитно темнеет, если смотреть сбоку, при просмотре сверху и снизу зашита не работает.
excelente! la verdad por el precio no se puede exigir mas, en mi caso el iphone debe estar entre 15% y 25% de brillo para poder tener la privacidad deseada
Me gusta . Me llego 10 días antes de lo previsto . Lo he probado y va muy bien . Realiza su función adecuadamente . Fácil de colocar
Просто на 100%, я реально рекомендую продавьца thank you so much!
Arrived in a month. Well packaged so no damage. Quality looks good. Have brought as spares so not fitted yet.
Very cool ! This is mostly like 5% or 15% privacy cover, don’t let the pictures fool you
I ordered on 09.08. it arrived on 29.08. Fast delivery. It won't be completely black when someone looks from the side, but it will be just blurry. I compared it with my old private glass, the quality of the glass is the same, the only difference is how much it darkens.
описание соответствует, упаковка хорошая,доставка в срок,продавца рекомендую!!